DATA DELETION POLICY
At Sara777, protecting user privacy and personal data is a top priority. This Data Deletion Policy explains how users can request the permanent deletion of their account and associated data from the Sara777 platform, including the website and Android app. By submitting a data deletion request, users acknowledge that certain information may be temporarily retained where required by legal, regulatory, or security obligations, as explained below.
1. How to Request Account & Data Deletion
Users can request account deletion through the following methods:
- Using the Delete Account option within the Sara777 app (if available)
- Submitting a verified request via the Support or Help section on the Sara777 platform
All requests are reviewed carefully to ensure authenticity and protect user security.
2. Data That Will Be Deleted
After successful verification of a deletion request, Sara777 will permanently remove the following data from its active systems:
- Personal details such as name and registered mobile number
- Account profile information
- Login history and activity records
- Uploaded documents, if any
- Transaction and payment-related data (except where retention is legally required)
Data removal is carried out using secure and industry-standard deletion methods.
3. Data That May Be Retained
In certain situations, Sara777 may be required to retain limited information for legitimate reasons, including:
- Financial or transaction records required for legal, tax, or audit purposes
- Information needed to prevent fraud, misuse, or unauthorized access
- Data required to comply with applicable laws or regulatory obligations
Any retained data is stored securely and is never used for marketing or promotional activities.
4. Identity Verification
To ensure user safety and prevent unauthorized deletion requests, Sara777 may request identity verification before processing account deletion. This may include:
- Confirmation of the registered mobile number
- Verification of account-related details
This step helps protect user data and account integrity.
5. Processing Time
Verified data deletion requests are generally processed within 30 days. In rare cases where additional time is required due to legal or technical reasons, users will be informed through the Sara777 support system.
6. Effects of Data Deletion
Once the data deletion process is completed:
- Access to the Sara777 account will be permanently disabled
- All associated personal and account data will be removed
- Deleted data cannot be recovered under any circumstances
Users are advised to ensure they no longer require access before submitting a deletion request.
7. Contact & Support
For assistance with account deletion or questions related to this policy, users can contact the Sara777 support team through the official Help or Support section available on the platform. Sara777 remains committed to transparency, accountability, and maintaining high standards of data protection for all users.